Service Offerings
The UBC team uses skills in project management, change management, facilitation and stakeholder management, and communications planning to successfully design and execute projects in the following service offering areas.
- Assess current internal and external environment
- Engage stakeholders in development of long-term planning, including vision, mission, priorities and strategies
- Create implementation roadmaps with identified leads and timeframes and a specified course of action
- Design a plan to measure progress
- Evaluate and document existing processes
- Develop functional process diagrams and RACI matrices
- Identify, analyze, and recommend potential process improvement alternatives
- Facilitate selection, implementation, and documentation of recommended alternative
- Develop assessment to measure improvement
- Assess current organizational effectiveness to determine critical insights to support new directions, goals, or priorities
- Conduct job function analysis
- Conduct benchmark analysis of similar organizations
- Identify alternatives to increase organizational performance and results through effective alignment of resources to organizational goals
- Create plans to overcome existing gaps towards the approved future state, focused on technology, people, processes, and customers
- Analyze existing data to develop key programmatic insights
- Develop data models to:
- Analyze impacts different assumptions have on outcomes
- Assist in required data reporting
- Utilize existing data to develop metrics to assist in evaluating performance
- Help leaders understand how changes in assumptions will affect outcomes based on different potential scenarios
- Define current problem or opportunity
- Conduct benchmark/best practice analysis
- Identify and evaluate potential revenue streams
- Analyze costs and benefits of viable alternatives
- Calculate potential ROI
- Identify potential risks
- Make recommendations
- Provide project management for development of the Request for Proposal (RFP) and selection of the vendor
- Facilitate the development of RFP requirements, selection criteria, and evaluation process
- Manage and provide oversight of outside consultants to increase effectiveness